Richmond Realty Group - The Woodlands, Texas

Justine Tijerina

Zach, Maryls, and the rest of their team are the absolute best!!! I honestly did not realize how much our previous real estate agent was lacking, until I met Zach, Maryls, and their team. I felt like their main priority was to make us happy, and find us exactly what we wanted in the school zone and price point. I will definitely always use them in the future!

Matthew Bell

The Richmond Group were the listing broker for a home a client of mine purchased in December. Aleisha and Marlys were so professional and helpful. As a lender I could not have asked for a better experience. If you are needing a Woodlands area expert for your purchase or listing The Richmond Group is top notch.

Moose Da Juicer

Where do I start? Zach was such a big blessing to my family and I. We flew into the Houston area to look at houses and Zach picked us up from the Hotel which was in the center of Houston and drove us all the way to Cypress to look at homes. We looked at a few on Friday and then wanted to look at more before we left headed back to California. Zach spent fathers day with us showing us more houses. When we got back to California my fiance wanted to see a couple more houses so Zach arranged to go video call us from the houses. When we settled on a house, Zach made the process super easy and kept us informed through out the process of applying for it. Words can not describe how great he treated us. Even though we are only renting this first year he made us feel like we were V.I.P.S. Anybody looking to move and look for your dream home please use Zach, he is very professional and a great guy as well.

Mallory Neal

Christina helped my family buy our first home a few months ago and we are so grateful for her! Moving halfway across the country with two littles is not easy. We didn’t have the option to come visit and tour homes. Christina made it as smooth as possible and was so helpful! We couldn’t have made it here without her help.

Amy Howard

I was so impressed with the professionalism and knowledge of Zach and Marlys. They made the sale of my house painless and got an offer on it 6 hours after it going on HAR. Amazing!!! I will highly recommend Richmond Realty to anybody I meet buying or selling.

steve berry

Such a professional and talented team-- plus they give back generously to the community!
I have known Zach Richmond for many years and he has the pulse on the area for his clients.

John Lane

Cannot say Good quality or good value. But... I can say amazing. If you are new to the area these folks are connected to arteries we need when we know no one.
Found a home in 10 days - under contract and they demonstrated integrity like my Father would expect.

Call them.
Jlane

Amandamay Naquin-Eason

BUYERS BEWARE
According to the seller’s disclosure, there was no knowledge of termite damage, ever. We discovered termite damage behind one of the walls in the home. We contacted Marlys about this directly (All correspondence between ourselves and the listing agent are below). For clarity later, the seller was getting divorced, and the husband demanded to be added to the contract the day before closing thus, everyone signed an amendment adding his as a seller with his wife. Also, I checked the Montgomery County appraisal districts website and learned that the sellers purchased this home September 29, 2015. The sheetrock that was covering the termite damage had a manufacturing stamp of June 14, 2016. This proves the sheetrock was applied after the sale. They did a patch job on the foundation. They did not replace the damaged wood and insulation.

While texting the listing agent back and forth about the termite damage, it went from the seller saying there was never termites in the home and there were never any problems to, “termites near shed were found when they purchased the home…” This was not disclosed, EVER.

Initially we were just trying to get reimbursed for the costs to repair the termite damage that was hidden. We provided pictures and stated we would provide receipts. The listing agent dismissed the fraud that happened during the sale. Even if the listing agent was unaware of the termite damage herself, she surely did not do anything to try and make it right.

I spoke to an attorney regarding the matter and followed his advice next. Try to resolve the problem once more outside of the legal system, consider filing a complaint with Texas Real Estate Commission, and if all else fails, sue both the real estate agent and the sellers. We were also advised that we should consider asking for reimbursement of the termite trap installations as well considering we were not given the opportunity to negotiate this to begin with. When texting the seller’s agent about this, she was informed we had spoken to an attorney but had not retained one. From this point on, she completely ignored anything to do with the termite issue from both of us as buyers and our realtor.

Need I forget to mention… when trying to get in contact with the sellers directly, she refused to provide any contact info for them believing we would “harass” one of the sellers. Even though the husband waited until the day before closing to be added as a seller, he is legally just as responsible for this sale as much as the wife! We needed contact information to send demand letters via certified mail. That was going to be our next before filing a lawsuit under code 27.01 Fraud in a real estate transaction.

Our second problem also resulted from a lie but was handled. In the closing agreement the seller agreed to have cleanouts installed for the septic tanks. Due to the winter storm in February, that was delayed. We agreed to continue with closing due to the fact that it was in the contract that clean outs would be installed, and we were told by our realtor that the clean outs were already paid for and receipts would be provided. Weeks after closing the man who was supposed to come install the cleanouts still had not. I spoke with him directly and he stated he had been in a personal accident but could have his guys out the following week. Each week it continued to be “someone will be out in a week” but no one ever showed. It turns out the guy the sellers hired had broken both legs and was shorthanded. I empathize that happened to him but there comes a point that if the job is not going to be able to be done, then go ahead and hire someone else. After looking through receipts, I learned the installations had in fact not been paid for like we were informed. Long story short, we were just compensated for the clean out installations in the matter of a check for $1875 by the listing agent’s office on Monday, April 26th. The check was very specific in stating this was for the clean out installations and nothing related to termites.