Smoothie King - Houston, Texas

Kyle Gartman

Staff are extremely rude at this location. Walked in and half the lights were off but store was open. We purchased two smoothies and the girl were AirPods and a black hoodie had an attitude. Not a “Hi, how are you?” or “what can I get for you?” She just stared at her phone and said nothing. She closed the restrooms and said they were not working because she did not want to have to clean them. I mean, how lazy can be? We used the restroom anyways because we had to go and as a paying customer, a food establishment is required to have working restrooms for their customers per the Houston Health Department. We will go to other smoothie kings beside this one that can at least not give paying customers an attitude when they walk in.

Alejandra Vilchis

Honestly, I have came to this location before and the first time I came it was a very unpleasant experience but the second time Nelson took my order and he made the experience very enjoyable. The minute I walked in I could feel the atmosphere and how much he brought joy into the place, I told him about my past experience there and he apologized and actually explained to me everything about the smoothie king menu, and even why he was working there as he really enjoys smoothies and he just felt drawn to the job. Even after he gave me my amazing delicious smoothie he continued to talk to me and made me feel very welcomed. The smoothie he made was very delicious, and now I go every chance I get because something about the smoothies when they are made by Nelson is like he is making them each with love. If you ever go to this location please ask for Nelson, he is amazing!

Tay Hawkins

I’ve been coming here religiously every weekend for the past few months. Smoothies have hit every single time. It appears they have had some personnel changes or something but the past few weekends my smoothies/smoothie bowls have been awful. No longer smooth, sweet, and creamy. They have been very chalky and - tasting like medicine? A shame since this location is just a few minutes from work. Very disappointing.

Charlotte Sias

This was my 1st time visiting this location. Getting in and out of the parking lot is risky…an accident waiting to happen. I ordered on the Smoothie King app and waited the 12 minutes. When I went in and gave my name to retrieve my order, both employees asked each other, “ Did you make it?…Naw, did you make it?” So, the guy said, “It’ll be a few minutes.” That was a little aggravating, especially since no other customers were in there. What’s the use ordering in advance on the app? Anyway, I received my order, and it was DELICIOUS. Product is good, but this location needs to step it up with the customer service.

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E. R.

Updated...The smoothies here are soooo good. However, today I cannot say the same. The fruit did not taste/smell fresh and the granola looked like they were giving me the last crumbs left in the bag/box.

Ka Ta

My dad comes here often to get smoothies for my brother who has been sick for years. They charged him over and over after my dad who is 72 questioned why because it kept saying payment was confirmed. They told him it wasnt working until finally he paid cash. Then the bank statement said he was correct and 100$ had been spent on a single drink. The manager has yet to contact my dad and my dad has been in twice to ask. He has also spent countless hours on the phone with the bank to get his money back. To customer service and management - I get that mistakes happen, but nothing has been offered to help or just even apologize. Please do better for your neighborhood and community.

Wave Pritchett

Unfortunately, my recent experience at Smoothie King was quite disappointing. I ordered a Strawberry-Pineapple smoothie. Upon finishing my drink, I discovered mold all inside of my styrofoam cup. I ordered the drink around 7AM & started finishing around 9 so it was not sitting out long for it to mold that fast. This is concerning and unacceptable, especially for a place known for promoting health and wellness. I hope the cleanliness and quality control measures are improved to ensure the safety of all customers.

Sherman On

This location has chairs and tables!! Friendly service this Friday morning. The parking lot is narrow so be aware. I'll definitely be back for the delicious smoothies.