Domain West Apartments - Houston, Texas

Sherman On

Fantastic apartment complex in Houston. About a mile to I-10 and about 2 miles from Sam Houston Parkway (Beltway 8). Clean facilities. Friendly staff. Clean pool area and recently updated in Summer 2024.

Scott McDonald

The assistant manager named Monica Desiqueira just blessed us with the best service we have ever received from six different US landlords in six years. After bringing to her attention an unusual maintenance issue that fell through the cracks she took the time to visit our suite herself to view the problem and then promptly hired an external contractor uniquely qualified to perform the repair. Monica genuinely cares about tenant welfare so it is even more of a pleasure to live in this well managed building.

Verenice Murillo

I’m moving out of Domain West Apartments after five fantastic years, and I can’t speak highly enough of Kayla, she has been incredibly supportive and attentive. Kayla genuinely cares about her residents and always went the extra mile to ensure my experience was seamless.

Her knowledge of the property and the local area made my time here even better, and she was always available to address any questions or concerns I had. Kayla made the leasing process smooth and stress-free, and I truly appreciate all her help over the years. If you’re looking for a place to call home, I highly recommend reaching out to Kayla at Domain West. She is a true asset to the community!

Mustafa Murat Cobanoglu

I had a disappointing experience living at this apartment complex. First, the rent was increased from $2,100 to $2,300 without any noticeable improvements or justification. Second, the complex has serious safety concerns. It's common to see intoxicated individuals wandering the hallways late at night, which makes the environment uncomfortable and unsafe. Third, parking is a nightmare. If you arrive after 10 PM, good luck finding a spot. Many cars parked on my floor didn’t even have the required parking stickers, which adds to the frustration. Overall, I wouldn't recommend this place to anyone.

Mohamed [email protected]

I had a very disappointing experience with Domain West management. The main parking gate was closed on my car due to automatic gate failure which causes some damage and scratches to my brand-new car. I quickly ran to the management office and asked the senior manager Sheree Higby to check the Camera and provide me with proper compensation to fix my car. She didn't allow me to check the Cameras and asked me to wait outside. she did check the cameras with maintenance team then she came back to me saying "sorry the cameras are not working, call your insurance to fix your car"

on the other side, she refused to negotiate the price increase for lease renewal although we see clear deterioration at apartment complex for different aspects.

Kat „Lizaveta“ Lavender

*** Despite recent break in attempts, security is unreachable.

Big selling point for me was living in a gated community, yet the magnetic doors frequently get broken, propped open or simply not magnetically locked. Homeless camp within viewing distance of the garage. The community does not feel safe.
Residents are loud at night in the communal areas and it's hard to sleep. Management doesn't enforce quiet hours, calling night patrol does not help either.
Overall, the place went down dramatically since I moved in.

Deja Wolfe

Kayla has been SOOO helpful with this leasing/move in process. These were the best apartments I viewed in the area and she made the decision easy! She was very kind and gave lots of helpful information and could answer any question I had. I could tell early on this community was very personable as she remembered all of my request just from one tour I took a week before! I am living alone for the first time and could not feel more confident about this decision! Thank you Kayla!

Dave

Monicas customer service was amazing. She was very friendly and helpful with every question i had. The tour she gave was awesome and helped find exactly what i was looking for. I highly recommend Domain West Apartments for anyone looking for a friendly atmosphere. Plus the location is beautiful.